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Product details

Everything you need to know

Quick Answer — At a Glance
  • Fits: iPhone 11 Pro
  • Part: Power & Volume Button Flex Cable
  • In the box: 1 × internal flex cable with volume buttons and mute switch
  • Dispatch: Same day from Manchester, UK, on orders before 4:00PM Mon–Fri
  • Returns: 30 days on unused items

Product Description

✦ For iPhone 11 Pro Volume Button and Mute Switch Internal Flex Cable

Replace the internal volume and mute flex in an iPhone 11 Pro with this cable. When the volume buttons on an iPhone 11 Pro stop responding, or the mute switch will not register a flick, the internal flex is worth checking.

The part is listed as an internal flex cable covering the volume buttons and mute switch, and is suitable for phone repair work. Dirt or a tight case can cause similar symptoms on an iPhone 11 Pro, so clean around the keys and switch first. If they still misbehave, a worn internal flex is the next thing to replace.

Key Features & Highlights

Product Type
Power & Volume Button Flex Cable
Compatible Model
iPhone 11 Pro
Dispatch
Same day if ordered before 4:00PM Mon–Fri

Compatibility

  • iPhone 11 Pro

Signs Your Power or Volume Button Flex Needs Replacing

  • The power or volume button does nothing, or only works when pressed hard.
  • Buttons stick, feel loose or trigger on their own.
  • The phone restarts, screenshots or changes volume without you pressing anything.
  • A button stopped working after a drop or liquid exposure.
  • Before replacing, remove the case and check the button is not blocked by dirt or a tight case.

How to Check Your Model Number

On the iPhone go to Settings › General › About. The Model Name (for example "iPhone 13") is shown at the top; tap Model Number to see the A-number (for example A2633).

Specifications

Attribute Detail
Compatible Brand Apple
Device Type Phone
Product Type Power & Volume Button Flex Cable
Compatible Model iPhone 11 Pro
What's Included 1 × internal flex cable with volume buttons and mute switch
Country of Dispatch United Kingdom 🇬🇧
Dispatch Location Manchester, England
⚠️ Important — Please Read Before Purchase
  • Listed for the iPhone 11 Pro only; check compatibility before purchase.
  • Handle the internal flex cable carefully during fitting.
  • Professional fitting is recommended.
  • Professional fitting is recommended; button flex cables are thin and tear easily, and the phone usually has to be opened fully.
  • Button flex cables are model-specific — check that your device matches the model shown above before ordering.
  • Test power, volume and any other buttons on the flex before sealing the phone.
  • If a button still fails after fitting, the fault may be on the main board rather than the flex.
  • If you are unsure which part you need, contact us with your model number before ordering.
Your statutory rights under the Consumer Rights Act 2015 remain unaffected for faulty or not-as-described items.

Frequently Asked Questions

Which iPhone does this internal flex fit?

This flex is listed for the iPhone 11 Pro.

How can I confirm I have an iPhone 11 Pro?

Go to Settings › General › About on your phone; Model Name should read iPhone 11 Pro, not 11 or 11 Pro Max, before you order this flex.

What controls does the iPhone 11 Pro flex cover?

It is listed for the iPhone 11 Pro volume buttons and the mute switch.

Could my iPhone 11 Pro button problem after a drop be caused by the flex?

It can be. A drop can tear or loosen the flex, but a jammed case, dirt around the button or a software glitch can mimic the same fault on an iPhone 11 Pro. Remove the case, clean the button opening and restart first; if a new flex does not help, the fault may be on the main board.

How difficult is fitting on the iPhone 11 Pro, and do I need a professional?

The flex sits inside the iPhone 11 Pro, so the device has to be opened fully, usually with the screen lifted out first. Flex cables are thin and tear easily and the connectors are small, so professional fitting is recommended.

How quickly will my order be dispatched?

Orders paid before 4:00PM Monday to Friday are dispatched the same day from our Manchester warehouse. Orders placed later, at weekends or on bank holidays go out the next working day.

How much is UK delivery?

Royal Mail Tracked 48 is free on UK orders of £5 or more (£2.49 below that). Royal Mail Special Delivery Guaranteed by 1pm is available at checkout, and you can also collect from our shop at 33 Moulton St, Manchester M8 8FQ.

Can I return it if it is not right?

Yes. You have 30 days from delivery to return an unused item in the condition it was supplied in. Please contact us before sending anything back. Your rights under the Consumer Rights Act 2015 are not affected.

Delivery

Fast, tracked delivery from Manchester

Same-day dispatch

Order and pay before 4pm, Monday to Friday, and it leaves us the same day. Later orders, weekends and bank holidays go out the next working day.

Royal Mail Tracked 48®

Free on UK orders of £5+

Tracked to your door. £2.49 on orders under £5.

Special Delivery by 1pm®

From £7.99

Guaranteed next working day by 1pm (UK). Choose it at checkout.

International Tracked

£9.99

To selected countries in Europe, the US, Canada, Australia and New Zealand. Not available for every part — your options show at checkout.

Local pickup

Collect from 33 Moulton St, Cheetham Hill, Manchester M8 8FQ. Usually ready within 24 hours — we’ll email you when it’s ready.

Returns

30 days to change your mind

  • 30 days to request a return, from the day you receive your item
  • Item unused, in the condition and packaging it was supplied in, with proof of purchase
  • Contact us before sending anything back — unauthorised returns can’t be accepted
  • Approved refunds go to the payment method you used within 10 business days
  • Test the part before final installation — adhesive applied voids a change-of-mind return
  • Return postage is paid by the buyer unless the item is faulty

Your rights: as a UK business we always uphold the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013. For faulty or incorrectly described items, we cover return postage in full. Read the full refund policy.

Phone repair parts, from a real UK business

E-Tech61 Ltd is a Manchester-based supplier of phone, tablet and tech repair parts to DIY fixers and repair shops across the UK.

Company
E-Tech61 Ltd
Companies House
08915335
VAT number
GB 209 379 096
Hours
Mon–Fri, 10am–6pm

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